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Porsche Design P'9981 smartphone
from BlackBerry
Version: 7.1
User Guide
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Published: 2012-09-27
SWD-20120927112645891
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Contents
Quick Help ................................................................................................................................................... 9
Getting started: Your smartphone ................................................................................................................. 9
Popular topics ............................................................................................................................................ 28
Popular tips ................................................................................................................................................ 32
Common troubleshooting ........................................................................................................................... 40
Tips and shortcuts ...................................................................................................................................... 46
Tips: Doing things quickly ........................................................................................................................... 46
Tips: Extending battery life .......................................................................................................................... 47
Tips: Finding apps ...................................................................................................................................... 48
Tips: Freeing space for your music, pictures, videos, and files ..................................................................... 49
Tips: Freeing space to optimize your smartphone's performance ................................................................. 50
Tips: Updating your software ...................................................................................................................... 51
Tips: Keeping your information safe ............................................................................................................ 51
Tips: Managing indicators ........................................................................................................................... 52
Shortcuts: Phone ........................................................................................................................................ 53
Shortcuts: Messages .................................................................................................................................. 54
Shortcuts: Files and attachments ................................................................................................................ 55
Shortcuts: Typing with the physical keyboard .............................................................................................. 56
Shortcuts: Media ........................................................................................................................................ 57
Shortcuts: Browser ..................................................................................................................................... 58
Shortcuts: Search ....................................................................................................................................... 59
Shortcuts: Maps ......................................................................................................................................... 60
Shortcuts: Calendar .................................................................................................................................... 60
Troubleshooting: Shortcuts ......................................................................................................................... 61
Phone ........................................................................................................................................................ 62
How to: Phone ............................................................................................................................................ 62
Troubleshooting: Phone .............................................................................................................................. 80
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Voice commands ........................................................................................................................................ 84
How to: Voice commands ........................................................................................................................... 84
Troubleshooting: Voice commands ............................................................................................................. 86
Messages ................................................................................................................................................... 88
How to: Messages application .................................................................................................................... 88
Troubleshooting: Messages application .................................................................................................... 124
Files and attachments .............................................................................................................................. 130
How to: Files ............................................................................................................................................ 130
Troubleshooting: Files .............................................................................................................................. 137
Media ...................................................................................................................................................... 138
How to: Media .......................................................................................................................................... 138
Troubleshooting: Media ............................................................................................................................ 154
Ring tones, sounds, and alerts .................................................................................................................. 158
How to: Ring tones, sounds, and alerts ...................................................................................................... 158
Troubleshooting: Ring tones, sounds, and alerts ....................................................................................... 162
Browser ................................................................................................................................................... 163
How to: Browser ....................................................................................................................................... 163
Tips: Browser ........................................................................................................................................... 176
Troubleshooting: Browser ......................................................................................................................... 178
Calendar .................................................................................................................................................. 179
How to: Calendar ...................................................................................................................................... 179
Tips: Calendar .......................................................................................................................................... 188
Troubleshooting: Calendar ....................................................................................................................... 189
Contacts .................................................................................................................................................. 191
How to: Contacts ...................................................................................................................................... 191
Troubleshooting: Contacts ........................................................................................................................ 200
Clock ....................................................................................................................................................... 202
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How to: Clock ........................................................................................................................................... 202
Troubleshooting: Clock ............................................................................................................................. 206
Tasks and memos .................................................................................................................................... 207
Create a task or memo .............................................................................................................................. 207
Send a task or memo ................................................................................................................................ 207
Change or delete a task or memo .............................................................................................................. 207
Change the status of a task ....................................................................................................................... 208
Hide completed tasks ............................................................................................................................... 208
Show tasks in the calendar ....................................................................................................................... 208
Synchronizing tasks and memos ............................................................................................................... 209
About categories ...................................................................................................................................... 211
Categorize a contact, task, or memo ......................................................................................................... 211
Create a category for contacts, tasks, or memos ....................................................................................... 211
Turn off the prompt that appears before you delete items .......................................................................... 212
Typing ...................................................................................................................................................... 213
How to: Typing ......................................................................................................................................... 213
Troubleshooting: Typing ........................................................................................................................... 220
Keyboard ................................................................................................................................................. 221
How to: Keyboard ..................................................................................................................................... 221
Language ................................................................................................................................................. 224
How to: Language .................................................................................................................................... 224
Troubleshooting: Language ...................................................................................................................... 226
Screen display .......................................................................................................................................... 227
How to: Screen display ............................................................................................................................. 227
Troubleshooting: Screen display ............................................................................................................... 232
GPS technology ........................................................................................................................................ 234
How to: GPS technology ........................................................................................................................... 234
Troubleshooting: GPS technology ............................................................................................................. 236
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Compass .................................................................................................................................................. 237
How to: Compass ..................................................................................................................................... 237
Maps ....................................................................................................................................................... 239
How to: Maps ........................................................................................................................................... 239
Personalize: Maps .................................................................................................................................... 243
Troubleshooting: Maps ............................................................................................................................. 245
Applications ............................................................................................................................................. 246
How to: Applications ................................................................................................................................ 246
Troubleshooting: Applications .................................................................................................................. 248
BlackBerry ID ........................................................................................................................................... 252
How to: BlackBerry ID .............................................................................................................................. 252
BlackBerry Device Software ...................................................................................................................... 254
How to: BlackBerry Device Software ......................................................................................................... 254
Troubleshooting: BlackBerry Device Software ........................................................................................... 256
Manage Connections ................................................................................................................................ 258
Mobile network ........................................................................................................................................ 258
Wi-Fi technology ....................................................................................................................................... 265
Mobile Hotspot mode ............................................................................................................................... 275
How to: Mobile Hotspot mode ................................................................................................................... 275
Troubleshooting: Mobile Hotspot mode .................................................................................................... 278
Bluetooth technology ............................................................................................................................... 279
How to: Bluetooth technology ................................................................................................................... 279
Troubleshooting: Bluetooth technology ..................................................................................................... 287
NFC technology ........................................................................................................................................ 290
How to: NFC technology ........................................................................................................................... 290
Troubleshooting: NFC technology ............................................................................................................. 296
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Media server ............................................................................................................................................ 298
How to: Media server ................................................................................................................................ 298
Smart accessories .................................................................................................................................... 300
About the Smart Accessories application .................................................................................................. 300
Set up a new dock .................................................................................................................................... 300
Change a dock profile ............................................................................................................................... 301
Delete a saved dock profile ....................................................................................................................... 301
Power and battery .................................................................................................................................... 302
How to: Power and battery ........................................................................................................................ 302
Troubleshooting: Power and battery .......................................................................................................... 306
Storage space and media cards ................................................................................................................ 307
How to: Storage space and media cards ................................................................................................... 307
Troubleshooting: Storage space and media cards ..................................................................................... 313
Search ..................................................................................................................................................... 315
How to: Search ......................................................................................................................................... 315
Troubleshooting: Search ........................................................................................................................... 319
Security ................................................................................................................................................... 321
How to: Security ....................................................................................................................................... 321
Troubleshooting: Security ......................................................................................................................... 351
Service books and diagnostic reports ........................................................................................................ 354
Run, view, send, or delete a diagnostic report ........................................................................................... 354
Accept, delete, or restore a service book ................................................................................................... 354
Set a default recipient for diagnostic reports ............................................................................................. 355
Find your smartphone model number and version of the BlackBerry Device Software ................................ 355
I can't run or submit a diagnostic report .................................................................................................... 355
Synchronization ....................................................................................................................................... 357
How to: Synchronization ........................................................................................................................... 357
Troubleshooting: Synchronization ............................................................................................................. 360
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Accessibility options ................................................................................................................................. 362
How to: Accessibility ................................................................................................................................ 362
Calculator ................................................................................................................................................ 368
Use the calculator .................................................................................................................................... 368
Convert a measurement ........................................................................................................................... 368
Glossary ................................................................................................................................................... 369
Legal notice ............................................................................................................................................. 371