Set or change your smartphone password,
322
I forget my smartphone password,
42
My smartphone prompts me to make an emergency call when I type a password,
352
Set or change your smartphone password
If you forget your BlackBerry smartphone password, it can't be recovered. You can reset your password without knowing
your current password by deleting all your smartphone data.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
1.
On the home screen or in a folder, click the Options icon.
2.
Click Security > Password.
• To set a password, click Set Password.
• To change your password, click Change Password.
3.
Type a password.
4.
Press the
key > Save.
To turn off your smartphone password, clear the Enable checkbox.
Related information
Require your smartphone password before adding an app,
247
Lock or unlock your smartphone,
31
About backing up and restoring smartphone data,
179
About the smartphone password,
321
I forget my smartphone password,
42
Delete smartphone data, third-party applications, or media card files,
324
User Guide
Security
322